REMOTE COMMUNICATION

Remote access worldwide – secure and flexible

Industrial plants are frequently widely spread apart – sometimes even across countries and borders. With telecontrol and teleservice, Siemens offers proven solutions for industrial remote communication in public infrastructures, the manufacturing and the process industries. For connecting plants distributed around the world, we offer a broad spectrum of modems and routers, both for wired and wireless access to private and public networks (remote networks). This also allows further remote applications such as video surveillance, condition monitoring or smart grid applications.

Telecontrol

Telecontrol

Discover our comprehensive telecontrol portfolio for the effective control and monitoring of widely dispersed plants.

Remote control technology for the control of industrial plants – with telecontrol from Siemens

Requirements are steadily increasing for plant availability and efficiency in the industry. With our high-performance telecontrol systems such as SINAUT, we supply the perfect answer. Telecontrol refers to the connection of process stations spread out over a wide area to one or more central control systems. Various public or private networks (remote networks) are used for monitoring and control-related communications. Our telecontrol systems are based on SIMATIC and provide the corresponding hardware and software to supplement this system – enabling you to efficiently connect and control individual process stations via remote networks.

 
Telecontrol range for Remote Terminal Units
Unterstationen

With our compact Remote Terminal Unit RTU3030C and modular RTUs based on the SIMATIC controller, we offer a wide range for telecontrol substations.

Accessories for Telecontrol
Telecontrol Zubehör

From surge protection to connection cables: We offer complete solutions including all necessary accessories.

Remote Networks
Remote Networks

From dedicated line or mobile communication to Internet – discover our components for many different types of remote communication via remote networks.

Teleservice

Teleservice

Troubleshoot and maintain plants from anywhere in the world – with our teleservice offering for flexible remote diagnostics and maintenance.

Flexible remote diagnostics and remote maintenance minimize downtimes

With Teleservice, plants can be diagnosed and maintained via remote access from anywhere in the world. This makes a significant contribution to reducing service calls on location – by up to 60%. The associated travel and personnel costs are hereby avoided.

Remote diagnostics and remote maintenance over the Internet enable fast and reliable access to remote machines and plants at any time. High bandwidths permit large data volumes to be transferred – also over secure connections. Siemens offers a complete range of products for teleservice applications – also with security functionality.

 
SIMATIC TeleService
SIMATIC Teleservice

Remote maintenance via analog modem, Internet or mobile network: SIMATIC TeleService allows you to design the maintenance of SIMATIC automation systems more efficiently.

SIMATIC Remote Service
SIMATIC Remote Service

Innovative IT solution: SIMATIC Remote Service is the optimal and system-specific support solution for the SIMATIC automation system.

SIMATIC IPC Remote Manager
SIMATIC IPC Remote Manager

With the SIMATIC IPC Remote Manager software package, you can easily and efficiently perform remote service of SIMATIC IPCs.

Remote Networks
Teleservice Remote Networks

From dedicated line or mobile communication to Internet – we offer components for many different types of remote communication via remote networks.

Remote Networks

Remote Networks

From dedicated line or mobile communication to Internet – we offer components for many different types of remote communication via remote networks.

Remote communication via remote networks

Whether dedicated line, telephone, mobile communication or internet – Siemens offers the corresponding components for every scenario. Thus network solutions for telecontrol and teleservice can be realized. The Ethernet components of the SCALANCE X/W range can also be used to construct IP-based networks. However, if IP-based networks must be used for remote access, these must be protected by advanced security measures (firewall, VPN). The transfer networks can be constructed redundantly to achieve high level of process availability.

 
Modems and routers for IP-based networks

Connection to public or private networks using the right components: Discover our SCALANCE M family of products.

Management Platform for Remote Networks

Full service, minimal risk: The server application SINEMA Remote Connect provides for easy and secure remote access to machines and plants for remote maintenance.

Network Security Components

Optimal protection in public networks: Our Industrial Security components enable a highly secured remote access.

Industrial Ethernet Components

Discover our Industrial Ethernet components from the SCALANCE X/W family for building IP-based networks for remote communication.

Comprehensive Accessories for Remote Networks

From antennas to power supply: We offer complete solutions for the connection to remote networks – including all accessories.

Remote Networks

Remote Networks

From dedicated line or mobile communication to Internet – we offer components for many different types of remote communication via remote networks

Remote communication via remote networks

Whether dedicated line, telephone, mobile communication or internet – Siemens offers the corresponding components for every scenario. Thus network solutions for telecontrol and teleservice can be realized. The Ethernet components of the SCALANCE X/W range can also be used to construct IP-based networks. However, if IP-based networks must be used for remote access, these must be protected by advanced security measures (firewall, VPN). The transfer networks can be constructed redundantly to achieve high level of process availability.

 
Modems and routers for IP-based networks

Connection to public or private networks using the right components: Discover our SCALANCE M family of products.

Management Platform for Remote Networks

Full service, minimal risk: The server application SINEMA Remote Connect provides for easy and secure remote access to machines and plants for remote maintenance.

Network Security Components

Optimal protection in public networks: Our Industrial Security components enable a highly secured remote access.

 

Industrial Ethernet Components

Discover our Industrial Ethernet components from the SCALANCE X/W family for building IP-based networks for remote communication.

Comprehensive Accessories for Remote Networks

From antennas to power supply: We offer complete solutions for the connection to remote networks – including all accessories.

Remote applications

Remote Applications

From traffic monitoring to building management: Discover our offering for additional Industrial Remote Communication applications

Further applications for Industrial Remote Communication

Efficient remote access to plants, machines and mobile applications.

Description

New requirements lead for new approaches: The mega-trends of urbanization, globalization, population growth and climate change are driving forces of growth for new applications which go beyond traditional teleservice and telecontrol solutions.

The high bandwidths enabled by new transmission technologies and radio standards allow the transmission of ever greater volumes of data, including high-resolution video clips. For all bandwidth-hungry applications the new mobile radio routers of the product family SCALANCE M are used.

Highlights of the UMTS SCALANCE M875 router:

  • Integrated security functions (Firewall and VPN with IPSec)

  • Antenna diversity for very robust radio transmission

  • Approval for use in public transportation (EN50155 conformity)

  • Extended temperature range from -30°C to +75°C

Details

Using these technologies, new applications for Industrial Remote Communication are opening up in fields such as:

  • Transportation: e.g. video transmissions from trains

  • Power generation: e.g. condition monitoring of wind power plants

  • Power distribution: e.g. smart grid management

  • Building management: e.g. building monitoring

Video transmissions from trains:

Thanks to higher bandwidth the UMTS SCALANCE M875 router allows the real time video transfer from the passenger compartment (video surveillance) and can thereby increase passenger safety. The real time video data of all vehicles are monitored and further processed at a data center. In addition further services are possible, such as data connection of ticket machines, infotainment services and Internet on board as well as vehicle technology monitoring (telemetry).

Condition monitoring of wind power plants:

Modern wind power plants are getting bigger and bigger and their degree of effectiveness is constantly increasing. Continuous status monitoring increases their availability and simultaneously lowers the maintenance costs. With the mobile radio routers of SCALANCE M, despite a growing number of data quantities, all service and maintenance information from mechanical components can be transmitted in a timely and efficient manner.

Smart grid management:

Also in the field of smart grid management the products of Remote Networks (remote communication over private and public, heterogeneous networks) are used. Distribution and local network stations are becoming increasingly automated and inter-networked. The status-data of the respective stations are continuously determined and with the SCALANCE M875 band-width-optimized transmitted to one or more central control centers.

Building monitoring:

Seamlessly monitoring security-sensitive properties, plants and buildings is a challenging task. The new UMTS routers open up new possibilities in centralized building monitoring and allow the data interfacing for access control, event-controlled individual image transmission and online monitoring with video cameras.

Benefits

Constantly widening opportunities for remote communication over Remote Networks provided by increases in bandwidth, higher availability and falling costs result in lots of new solution concepts. Siemens offers with Industrial Remote Communication a comprehensive range of components and systems for telecontrol, teleservice and further remote applications.